There is some great business inspiration we can get from nature.

When I became Chief Executive of the Communication Workers Friendly Society it was at a time of major change in the Financial Services sector which meant seismic change for many friendly societies in the long-term insurance business.  I knew that to flourish we would need great service from our professional advisers; accountants, actuaries, fund-managers, solicitorsContinue reading “There is some great business inspiration we can get from nature.”

Are you working hard when your business could be working harder?

This post was prompted by a great example of a business getting it right. To set the scene I will first write about businesses getting it wrong. Very often businesses do not get the best out of the activities they engage in. Trade shows are a good example, businesses will exhibit, or visit, without gettingContinue reading “Are you working hard when your business could be working harder?”

Solve your customers’ problems and they will buy from you.

My first business was selling ice-creams from kiosks on two sites in Cambridge, Lammas Land and Jesus Green. The Lammas Land site was close to a paddling pool and playground which was very well used, so when the sun shone it was busy. However, I was eager to increase sales and would put a signContinue reading “Solve your customers’ problems and they will buy from you.”

Never hurry a Murray Mint

A little while ago someone in an online networking meeting said that he was new to being self-employed, having previously worked for big companies. While an expert in his field he knew nothing about all the other bits and pieces you must do when you run your own business, and he said he would welcomeContinue reading “Never hurry a Murray Mint”

Balance 2 – Revenue/Costs Lose those losses

Having spent many years working as an accountant I know a thing or two about Balance Sheets. The most important of which is that they should balance. Ask any accountant about trying to find the error in an extended trail balance (the precursor of the Balance Sheet and Profit & Loss account) and they willContinue reading “Balance 2 – Revenue/Costs Lose those losses”